Frequently Asked Questions
Effective Date: July 7, 2025.
1. How long does shipping take?
Shipping times depend largely on your location. Please allow up to 1 week for fulfillment and 1–2 weeks for shipping. In most cases, you can expect to receive your order within 12 to 21 days.
If your order hasn’t arrived after 3 weeks, contact us at info@fromlight2art.com — good things come to those who wait, but we’re here to help if it takes too long.
2. Where do you ship?
We currently ship to the United States, as well as internationally to Canada, UK, Germany, France, Spain, and Australia.
If you're located outside these regions and would like to order, send us an email — we’ll provide you with specific shipping options and rates.
3. Are your t-shirts exclusive?
Yes! All of our designs are original and exclusive to the FromLight2Art shop. You won’t find them anywhere else — they’re wearable pieces of art inspired by conceptual thinking and a love of design.
4. How are your t-shirts made?
All items are made-to-order using high-quality, sustainably sourced materials. That means less waste, and a unique piece just for you.
5. How do I know what size to order?
Please refer to the size chart on each product page. If you’re in between sizes, we recommend sizing up for a relaxed fit.
Still unsure? Reach out — we’re happy to help!
6. Can I return or exchange my order?
Because each product is made to order, we can’t accept returns for reasons like size or style change.
However, if your item arrives damaged or defective, please contact us within 7 days of delivery and we’ll make it right.
7. Where are your products made and shipped from?
Fashion Products are sourced either from American manufacturers or from China depending on the specific product and/or availability.
Our products are fulfilled by trusted print partners and shipped from locations in the EU and USA, depending on your delivery address. This helps us get your order to you as efficiently as possible.
8. Will I be charged customs or import duties?
For EU and US customers, there are typically no customs fees. For other international locations, import duties may apply depending on your country’s regulations — unfortunately, we have no control over these charges.
9. Who is behind the store?
The shop is run by an artist/designer passionate about making thoughtful, conceptual art wearable. Many of the designs are inspired by art history, visual theory, and design philosophy. Learn more at fromlight2art.com.